Kick-start your IT career with Tatham Engineering as a Help Desk Analyst in Guelph. Provide essential technical support and enhance your skills in a collaborative workplace.

Tatham

Engineering is seeking an entry-level Help Desk Analyst to join their IT team in Guelph, Barrie, or Orillia. This role emphasizes hands-on technical support and effective IT infrastructure management. Ideal candidates will develop their skills through mentorship and ongoing training while supporting end-users with various technological needs. Key Responsibilities:

- Respond to user support requests through multiple channels
- Deploy and configure desktops, laptops, and peripherals
- Install software and assist with technical documentation
- Manage user accounts and password resets in Active Directory
- Troubleshoot network and infrastructure issues Requirements:
- Educational background in IT or computer science
- 0-2 years of related experience
- Knowledge of Windows 10/11 and Microsoft 365
- Solid troubleshooting and customer service skills
- Excellent communication and time management abilities Advance your career in a supportive environment with Tatham Engineering, focusing on user support and IT systems.

📌 Entry-Level Help Desk Analyst Guelph
🏢 Tatham Engineering
📍 Guelph