Dollarama is hiring a full-time Team Leader at their store in Quebec City, QC (G1H 2S5) . This is a permanent, full-time position (25+ hours per week) with open availability required including days, evenings, and weekends.

Responsibilities

Leading and supervising store associates, providing guidance and support

Responsible for store merchandising, shelf stocking and boxing and unboxing daily shipments

Ensuring excellent customer service standards are met

Conducting managers on duty tasks: making sure daily breaks, time and attendance is taken

Implementing and maintaining visual merchandising standards based on company strategy

Addressing customer complaints and resolving issues promptly

Ensuring store safety and cleanliness standards are met and contributing to their maintenance

Performing cash management, store opening and closing duties as needed

Participating in the inventory process

Participating in the employee training process and performance evaluations

Requirements





Minimum of one (1) year of experience in the retail industry

Minimum of one (1) year of experience in team management

Ambition to progress within the company

Open availability required (day, evening, weekend shifts)

Work schedule to be determined based on store operational needs

Proven ability to efficiently organize time and manage priorities

Demonstrate good leadership and communication skills

Ability to work in a dynamic, fast paced and high-volume environment

Perks

Weekly Pay

Paid vacation and Birthday Leave

Retirement Plan

Opportunities for Career Growth

Minimum 1 year of retail industry experience; minimum 1 year of team management experience; strong leadership and communication skills; ability to manage priorities in a fast-paced environment

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📌 Team Leader (Quebec City)
🏢 Dollarama
📍 Quebec City