Summary
The Specialist, Designated Beauty Advisor (DBA) develops deep, long-lasting client relationships to drive brand and personal sales and loyalty within the store. The DBA is responsible for achieving assigned brand sales targets while delivering expert product knowledge and exceptional customer service. The role supports brand marketing initiatives, in-store events, and cross-team collaboration.

Responsibilities

Consistently deliver extraordinary service to all customers and exceed personal and brand sales targets

Build and maintain a loyal personal client base through acquisition, development, and retention activities

Share expert product knowledge with the selling team and attend all educational sessions and vendor trainings

Drive brand sales through event execution, marketing opportunities, and assortment recommendations





Perform floor recovery, visual merchandising, price changes, and other sales support tasks

Communicate regularly with clients via phone, mail, and electronic methods and resolve customer service issues

Requirements

High school diploma

Minimum of 2 years experience in a commission-based sales setting

Prior luxury retail product specialist experience preferred

Fully bilingual in French and English

Able to work a flexible schedule including nights, weekends, and holidays

Entrepreneurial, competitive, collaborative, and able to multitask with minimal supervision

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📌 Specialist, Designated Beauty Advisor (DBA) (Ontario)
🏢 Brobston Group
📍 Ontario