Ai Insurance Organization is seeking a hybrid Surety Customer Service representative to enhance client experiences through effective policy management and customer interactions.

This full-time role located in Oakville involves collaborating with producers, underwriters, and clients to ensure the smooth lifecycle of Surety policies. Ideal candidates possess a strong customer service track record, excellent organizational abilities, and a familiar understanding of Surety insurance products. You'll play a crucial role in improving service quality as part of a agile team.

Key Responsibilities:
• Manage new business, renewals, and endorsements
• Process insurance reports and finance agreements
• Be the primary contact for customer insurance needs




• Assist producers with submissions and quotations
• Review documents for accuracy and compliance

Requirements:
• RIBO licensed with at least 2 years of experience
• Designations like CIP or CAIB are advantageous
• Strong detail orientation and communication skills
• Experience with CRM and BMS platforms
• Educational background in finance or insurance preferred

Channel your expertise in customer service and Surety to make a difference at Ai Insurance Organization.
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📌 Hybrid Surety Customer Service Role (Ontario)
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