Duties:
Food Service Workers support the day-to-day operations of VIU's food service outlets by providing customer service, cash handling, food service support, and maintaining clean and well-stocked service areas. This role operates in a high-volume environment and plays a key part in delivering a positive experience to students, staff, and visitors.

Provide front-line customer service in a high-volume cafeteria environment, including engaging with customers, responding to inquiries or concerns, and supporting sales through product knowledge and suggestive selling

Process transactions using a computerized point-of-sale system, handle cash and electronic payments accurately, and support opening and closing procedures including cash balancing

Support food service operations by portioning food, replenishing food and beverage stations, and assisting with service activities as directed

Maintain cleanliness and sanitation of servery, dining areas, and equipment, including operating dishwashing equipment

Receive, stock, rotate, and merchandise products, ensuring service areas are organized, stocked, and visually maintained

Assist with the setup, service, delivery, and cleanup of catering events as required

Required Qualifications:

High school diploma or equivalent

Minimum one year of recent related experience in a food service or customer service environment

Experience operating a computerized point-of-sale system

Demonstrated ability to provide excellent customer service in a high-volume setting

Ability to perform multiple tasks and adapt to changing priorities

Strong communication and interpersonal skills





Ability to stand for extended periods and lift up to 50 lbs

FoodSafe Level I and Serving It Right

Preferred Qualifications:

Experience in institutional or campus food service

Catering or event service experience

Experience with merchandising and product display

VIU is pleased to offer eligible employees a comprehensive benefit plan; ample paid holiday time; career development opportunities and a desirable pension plan. As part of the VIU campus community, our employees work with supportive colleagues within an encouraging environment and are provided with the tools and training that promote learning and development. The perks of VIU employment are multiple, and include well-being initiatives and services, strategic discounts, and flexible work opportunities.

Vancouver Island University (VIU) is collectively committed to building and sustaining a diverse and inclusive working and learning environment for faculty, staff, and students. In our journey towards greater diversity, we invite applications from members of equity-seeking communities including women, racialized and Indigenous persons, persons with disabilities, persons of all gender identities and sexual orientations who bring value to the VIU community through their lived experiences. We encourage members of all equity‑seeking groups to self‑identify within their application cover letter. When a candidate voluntarily discloses this information in their cover letter, the information will be used only for the fulfillment of the career opportunity. Disclosure and/or self-identification with an equity‑seeking group will not lead to advantageous treatment of a candidate who is not qualified.

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📌 Food Service Worker(s) (Extended)
🏢 Vancouver Island University
📍 British Columbia