Support personal growth as a full-time Customer Experience Coach with Serenity. This role focuses on guiding individuals through structured programs that build positive habits and confidence.

As a Customer Experience Coach, you’ll interact with clients in designed sessions to help them stay motivated on their journeys. Ideal candidates may come from various fields including retail, education, or hospitality. You will create a warm and encouraging atmosphere that fosters individual progress and engagement.

Key Responsibilities:
• Provide personalized support during program activities
• Monitor and manage program tools and resources
• Encourage practices like journaling and mindfulness
• Document session notes and team updates
• Maintain a professional, supportive workplace for participants

Requirements:
• At least 2 years of professional experience
• Strong communication abilities, both verbal and written
• Patience with strong interpersonal skills
• Reliable and open to constructive feedback
• Authorized to work legally in the U.S.

Leverage your customer experience to enable transformative journeys for participants at Serenity.
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📌 Join Serenity as a Customer Coach (Newfoundland and Labrador)
🏢 Serenity Mental Health Centers
📍 Newfoundland and Labrador