Join Cencora as a Case Worker and support vital patient and provider programs. This full-time role focuses on managing cases, compliance, and delivering exceptional telephone support.

As part of Cencora's Innomar Strategies division, you'll play a crucial role in delivering services that improve healthcare access and patient outcomes. Your tasks will involve administering case management, conducting monitoring and follow-ups, managing project documentation, and implementing market research initiatives. Additionally, you'll have opportunities for ongoing career development.

Key Responsibilities:
• Manage healthcare projects and patient-related cases
• Provide crucial telephone assistance to stakeholders
• Adhere to case-management and monitoring protocols




• Document and track activities within the database
• Play an active role in training and mentoring new staff

Requirements:
• One year of customer service experience required
• Experience in medical or pharmaceutical environments preferred
• Strong attention to detail with multitasking abilities
• Advanced skills in Microsoft Office programs
• Bilingual proficiency (French/English) is a plus

Bring your expertise in customer service and patient care to Cencora and foster positive health outcomes.
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📌 Full-Time Case Worker at Cencora (Quebec City)
🏢 Cencora
📍 Quebec City