Overview
At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. Join our retail team and step into a career you’ll love.

Responsibilities

Commit to development, flexibly travel or relocate provincially for training or management opportunities.

Lead and develop the store team to maximize store business results by consistently creating exceptional customer experiences.

Model a shopping experience that encourages responsive customer service, compelling merchandise presentation and operational integrity fostering positive customer connections and loyalty.

Operate the business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling.

Recruit, manage and train top talent who have a love of shoes.

Model the company values of passion, accountability, collaboration, and authenticity/humility to enhance the brand image.

Develop and implement agile business plans to achieve results.

Foster teamwork, collaboration, and change advocacy within the store and district.

Maintain effective, open lines of communication with Senior Operational Managers.

Qualifications

Relevant post‑secondary education.

Minimum 3 years of experience in a progressive retail supervisory role.





Proven success in achieving sales and profitability targets in a high‑volume environment.

Ability to motivate others.

Proficiency in computer use, including email, MS Word or other word processing programs and Excel or other spreadsheet programs.

Ability to multitask in a fast‑paced environment while creating a compelling customer experience.

Availability to work days, closing shifts and weekends.

Mobile within a geographic area.

Ability to travel by air, car, train etc. as required.

Benefits

30% discount on regular priced merchandise.

Competitive benefits package for full‑time associates.

Paid Time Off (personal days and vacation).

Versatile scheduling.

Monthly bonus potential and other performance incentives.

Employee Assistance Program with licensed counselors, work/life specialists, legal and financial assistance.

Unlimited opportunity for growth, training and development programs.

Open door policy.

Compensation
Pay: $19.60 to $21.78 per hour.

EEO Statement / Accommodations
Accommodations are available upon request to individuals who self‑identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

Some roles may use artificial intelligent‑enabled tools to support aspects of the recruitment process, such as resume screening. Final hiring decisions are made by hiring managers.

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📌 The Shoe Co. - Manager in Training (Ontario)
🏢 The Shoe
📍 Ontario