Join MCI as a Bilingual Customer Service Representative, assisting clients in both Portuguese and English. You will be a key player in ensuring exceptional service and accurate communication.

At MCI, we're committed to providing tailored solutions through our customer service team. As a Bilingual Customer Service Representative, you'll handle customer inquiries, assist with account issues, and maintain precise records of your interactions. We seek candidates with outstanding communication skills and a passion for helping others while meeting performance targets.

Key Responsibilities:
• Handle English and Portuguese customer calls promptly
• Translate inquiries and provide transparent communication
• Assist customers with billing and account queries
• Keep accurate records of customer communications
• Escalate complex inquiries when necessary

Requirements:
• Must be over 18 years of age
• High school diploma or GED required
• Fluency in both English and Portuguese
• Excellent interpersonal and listening skills
• Previous experience in customer service is a plus

Bring your passion for service and bilingual expertise to MCI's supportive team.
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📌 MCI Bilingual Customer Service Representative (Saskatchewan)
🏢 MCI Careers
📍 Saskatchewan