Explore a rewarding part-time position as a Customer Care Agent at Manitoba Public Insurance's Contact Centre. Engage with customers while assisting them with insurance and licensing inquiries.

Manitoba Public Insurance is currently creating a talent pool for part-time Customer Care Agents. Your role will include conducting transactions like opening claims, providing information, and supporting customer questions. Candidates should be prepared for a fast-paced workplace with a strong focus on customer satisfaction.

Key Responsibilities:
• Answer standard inquiries per MPI guidelines
• Open and manage insurance claims accurately
• Schedule appointments using digital systems
• Search for information to assist with customer needs
• Assess performance metrics and work on improvements

Requirements:
• High school education or equivalent
• Three years of prior customer service experience
• French language skills are a considerable advantage
• Knowledge of MPI procedures required
• Willingness to collaborate with team members

Bring your customer service expertise to Manitoba Public Insurance and make a difference!
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📌 MPI Contact Centre Customer Care Agent (Manitoba)
🏢 Manitoba Public Insurance
📍 Manitoba