Job Location: Wonderland
Job Type: Full Time
Schedule: Days, Evenings, Weekends...
Compensation: $55,000 – $60,000
Number of Vacancies: 1
JOB PURPOSE Reporting to the Regional Operations Manager, responsible for efficient day to day operations of the clinics. The Clinic manager is responsible to implement, lead and communicate new initiatives and programs to staff and physicians. Additionally, work collaboratively with physicians, patients, clients, vendors and other internal and external customers to support high quality patient care. This role supports a remote location and requires robust problem‑solving skills and the ability to work independently.
Clinic Management and Oversight Achieving the performance goals including, but not limited to physician retention, physician satisfaction, physician patient count, controllable expenses, and operational targets
Responsible for patient, physician and staff engagement
Ensures that company policies, processes and procedures are adhered to
Ensures optimal levels of medical and office supplies are maintained according to budget
Ensures clinic equipment is well maintained
Ensures that funds generated by the clinic are accurately accounted for on a daily basis
Ensures standards for cleanliness, safety, equipment cleaning and IPAC (infection prevention and control) are maintained
Responsible for handling patient concerns in an effective manner in accordance with our
Communicates and executes on strategic initiatives affecting clinic operations including the ongoing development of a customer service culture, communication,



core purpose and core values with staff and physicians
Liaises with the Regional Operations Manager and other Clinic support team members regarding clinic profiles and changes
Ensures all operational reporting and metrics are completed in a timely manner
Ensures the EMR is protected and safeguarded according to organizational policy
Manages clinic staffing levels for adherence to the staffing model
Responsible for all aspects of performance management, performance reviews and progressive discipline
Responsible for hiring both medical & non‑medical staff as required
Communicates Health & Safety initiatives in the clinic to ensure compliance with company policies
Supports full onboarding for new physicians, including EMR training, appointment booking support, and billing submission support
Ensures billing submissions are accurate, reviews and fixes rejections daily and monthly, and supports timely physician payment
Performs other duties as assigned
Business Development Supports and executes on business development programs and initiatives
Supports the growth of the clinic
Participates in and supports community involvement and perception of the Medicentres brand




Organizational Leadership Exemplifies the organizations core values and ensure staff are aware of organization’s core purpose and core values and are performing to these standards on an ongoing basis
Leads by example and demonstrates a ‘hands on’ approach in identifying and responding to issues in a timely manner
Provides day-to-day management of clinic staff and is responsible for the direct supervision, support, and accountability of the team
KNOWLEDGE, SKILLS AND EXPERIENCE 1-3- years clinic experience
2-3 years management experience, preferably in a health care clinic
Customer service focus with strong communication skills
Detail oriented with exceptional problem-solving skills
Demonstrated ability to be adaptable and flexible
Demonstrated leadership skills with the ability to manage and motivate teams
Ability to handle confidential information in compliance with the Health Information Act guideline
We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs.
We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.
Please note, AI may be used in the selection and recruitment process.

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📌 Clinic Manager (Ontario)
🏢 Medicentres Canada
📍 Ontario