Why Lindt Canada?
Join our winning culture and become part of our team of passionate and dynamic individuals in our journey to become the leader in the Canadian chocolate market. Our environment characterizes personal commitment, drive, initiative and entrepreneurial spirit, working together as one team to reach outstanding results. We encourage, recognize and reward innovation, personal initiative, leadership and accountability throughout the organization. We are recognized as a Great Place to Work so come and grow your career with us, it's a pretty sweet deal.

Assistant Store Manager
Location: Oshawa Centre

Responsibilities

Assist with the management of the daily operations of the Lindt Chocolate Shop

Support the generation and growth of corporate sales

Uphold the values of exemplary customer service by modeling appropriate behaviours and establishing transparent service standards

Monitor sales performance and labour requirements daily to maximize store profitability without compromising customer service

Assist with recruitment activities including interviewing and hiring Retail Sales Associates

Supervise store employees to maximize customer service, sales, and profitability

Support training on sales techniques and product knowledge

Order merchandise and supplies in a timely manner with a focus on inventory management and loss prevention

Reconcile daily cash with sales receipts and complete daily paperwork, payroll, accounting, and store administration tasks

Develop and apply in-depth knowledge of products and sales data to achieve sales targets while controlling expenses





Support ongoing performance management, including assisting with employee performance reviews

Maintain store merchandising presentation in line with company standards

Maintain high standards for cleanliness and food and product safety

Manage cash handling, inventory ordering, and related retail administrative duties

Requirements and Qualifications

Post‑secondary education

Minimum of five years of experience in retail sales, including management or supervisory experience

Experience in inventory control and order management

1 to 2 years of experience in a retail management role with 2 to 5 years of overall retail experience

Previous experience in merchandising or visual presentation

Ability to multitask and manage multiple priorities in a fast‑paced environment

Excellent customer service and sales skills

Strong oral and written communication skills

Strong computer proficiency in MS Office

Demonstrated ability to go above and beyond to deliver exceptional customer service

Passion for chocolate

Salary and Rewards Package
Standard hiring range: $47,000–$60,000 CAD per annum with a 10% performance‑based bonus. Salary may vary based on market location and job‑related factors.

Benefits

Health and Dental Plan

Retirement Savings Plan

Employee Assistance Program

Corporate Gym Discount Rates

Wellness Program

Chocolate!

Legal and Accommodation Notice
Lindt is committed to providing accommodations for people with disabilities. Accommodations are available upon request.

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📌 Assistant Store Manager - Oshawa Centre (Ontario)
🏢 Lindt & Sprüngli (Canada
📍 Ontario