Benefits Dental insurance
Opportunity for advancement
Employee discounts
Health insurance
Bonus based on performance
Training & development
BBQ & Outdoor Cooking Sales Specialist Customer-First BBQ Passionate Showroom Floor
Capital BBQ (BBQing.com) • Full-Time • On-Site • Min. 2 Years Experience
About Capital BBQ Capital BBQ (BBQing.com) has been creating exceptional outdoor cooking experiences for customers for over 35 years. We don’t just sell grills — we share expertise, ignite passion, and help every customer find exactly what they need to make their outdoor space something truly special. From premium grills, smokers, and outdoor kitchens to the finest accessories and everything in between, we are the destination for outdoor cooking enthusiasts across North America. We love what we do, we’re passionate about our customers, and that energy shows in every conversation, every demonstration, and every sale. We’re growing — and we’re looking for people who share that same fire.
The Role As our BBQ & Outdoor Cooking Sales Specialist, you’re not just selling products — you’re helping people create memories around the grill. You’ll be the face of Capital BBQ on the showroom floor, connecting with customers across every channel, matching them with the right products, and ensuring every interaction leaves them feeling genuinely taken care of. If you love BBQ, live for great customer experiences, and thrive in a fast-paced, people-first environment — this role was made for you.




What You’ll Do Be the face of Capital BBQ’s customer experience — responding to and resolving customer questions and concerns with warmth, expertise, and urgency across in-person, phone, email, web, and chat channels
Guide customers through our premium product range, making tailored recommendations that enhance their outdoor cooking and entertaining lifestyle
Proactively suggest complementary products and accessories that elevate every customer’s backyard setup and maximize their enjoyment
Manage the full customer order process — from inventory checks and order confirmations to shipping updates and returns — ensuring a seamless experience at every touchpoint
Track, record, and prioritize customer support issues based on urgency and impact, escalating to management when needed to deliver rapid, effective resolutions
Collaborate closely with the warehouse team to resolve order discrepancies, missing items, and shipping issues — always with the customer’s best experience as the goal
Handle every customer interaction with professionalism, empathy, and a genuine desire to make their day better
Qualifications & Requirements Minimum 2 years of sales and customer service experience
A genuine passion for BBQ, grilling,



and the outdoor cooking lifestyle — foodies with a willingness to learn are welcome
Team player who thrives in a collaborative, fast-paced retail environment
Outstanding interpersonal and communication skills, both verbal and written
Background in retail and/or customer-facing service environments
Strong problem-solving skills with a calm, solutions-first mindset
Ability to work with speed and urgency in a high-energy, high-productivity environment
Self-starter with a "Customer Centric" attitude, high initiative, and the ability to work independently
High School Diploma or equivalent
Strong Assets Proficiency in Microsoft Office; Shopify experience is a significant advantage
Bilingual (English/French) — a highly valued asset in our market
Team player who thrives in a collaborative, fast-paced retail environment
What We Offer Competitive wage
Health and dental insurance
Generous employee merchandise discount on premium BBQ and outdoor living products
Ongoing training and BBQ product education — we’ll make you an expert
A clear and supported path to career advancement within Capital BBQ
A family-owned, passionate team culture where your enthusiasm and contributions truly matter
At Capital BBQ, we don’t just sell grills — we help people create experiences worth sharing. If you’re customer-obsessed, love everything about outdoor cooking, and want to join a team that’s as passionate as you are, we’d love to meet you.

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📌 BBQ & Outdoor Cooking Sales Specialist (Quebec City)
🏢 Capital BBQ
📍 Quebec City