Food Service Supervisor/Shift Manager
A&W; – Salmon Arm, BC
472631 BC Ltd.
Location: 350 Lakeshore Drive NW, Salmon Arm, BC, V1E 4M2

A&W; in Salmon Arm is seeking reliable, experienced Food Service Supervisors to join our leadership team in a full-time, permanent role . This opportunity is well suited to individuals who value responsibility, take pride in their work, and are looking for long‑term, stable employment that offers career growth opportunities with a respected Canadian brand.

Position Details

Wage: $22.00 per hour

Hours: 32-40 hours per week

Positions Available: 3

Employment Type: Full-time, Permanent

Language: English

Start Date: As soon as possible

What We Offer

Consistent, year‑round employment

A respectful, people‑centred workplace

Opportunities for growth, increased responsibility and career advancement

We recognize that employees have commitments outside of work, and we strive to offer flexible scheduling where operationally possible.

Optional, employee‑contributed Medical and Dental Benefits (single or family), including:

Pharmaceuticals and Hospital Care

Paramedical Services and Medical Equipment

Vision Care and Travel Coverage

Basic and Optional Life Insurance

Optional, employee‑contributed Group RRSP

About Us
The McMurray Group owns and operates A&W; Restaurants throughout Western Canada. We are committed to building robust workplaces where people stay and build their careers through open communication, mutual respect, and recognition of a job well done. Our supervisors play a key role in creating professional, well‑run restaurants.

Role Overview




As a Food Service Supervisor/Shift Manager , you will be responsible for overseeing daily restaurant operations during assigned shifts. You will lead front‑line staff, support operational decisions, and ensure food quality, safety, cleanliness, and customer service meet A&W; standards.

This is a hands‑on leadership role for individuals who are comfortable taking ownership of their shift and supporting both people and performance.

Key Responsibilities
Leadership & Operations

Supervise and coordinate staff activities during assigned shifts

Assign stations, manage breaks, and ensure proper staffing levels

Open and/or close the restaurant, including safe and cash‑handling procedures

Address operational, staff, or guest concerns professionally and calmly

Support training, coaching, and onboarding of new employees

Ensure compliance with food safety, sanitation, and workplace safety standards

Complete shift documentation and required records accurately

Inventory & Cash Control

Assist with inventory counts and monitoring waste and usage

Follow established cash‑handling and loss‑prevention procedures

Support basic food and labour cost control

Assist with routine administrative and reporting tasks

Customer Experience

Maintain a clean, organized,



and welcoming restaurant environment

Ensure guests receive prompt, friendly, and consistent service

Handle guest concerns using A&W; service recovery standards

Ensure team appearance and conduct meet A&W; brand expectations

Qualifications & Experience

Completion of secondary school or equivalent

Minimum 3 years of experience in food service

Previous lead, senior crew, or supervisory experience preferred

FOODSAFE Level 1 required (Level 2 considered an asset)

Strong communication and organizational skills

Dependable, mature, and comfortable working independently

Ability to succeed in a fast‑paced, accountable setting

Working Conditions

Fast‑paced restaurant environment

Standing and walking throughout shifts, with repetitive tasks typical of a food service environment

Occasional lifting of up to 14 kgs (approx. 31 lbs)

Shift work including mornings, evenings, weekends, and statutory holidays

Posted: May 10, 2026

How to Apply
Please ensure you provide a current and relevant resume, including applicable work experience and references.

Applicants must be legally authorized to work in Canada. Applications without work authorization will not be considered.

Application Options

Online: https://mcmurraygroupofcompanies.applytojob.com

In person at the restaurant location

By mail: Recruitment – A&W; McMurray Group, 2739 30th St., Vernon, BC, V1T 5C6

If you are viewing this posting, the position has not yet been filled . Only qualified applicants will be contacted for assessments and interviews.

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📌 Food Service Supervisor (British Columbia)
🏢 A&W Restaurants
📍 British Columbia