Summary
Join our Long-term Care Volunteer team as a Reception Support Volunteer to welcome visitors and maintain a smooth-running, friendly front desk environment.

Location
11199 Yonge Street, Richmond Hill, Ontario L4S 1L2

Prospect Type
Ongoing – Start Anytime

Schedule
Immediately available. Shifts typically 3–4 hours, Monday to Sunday, or as assigned.

Position Overview
As a Reception Support Volunteer, you will assist with various administrative tasks and ensure the smooth day-to-day operations of the reception area. You will help maintain a clean and welcoming environment for staff, visitors, and clients.

Key Responsibilities

Manage daily reception duties, including answering phone inquiries, checking voicemails, receiving mail, and ensuring visitors and volunteers sign in/out.

Provide general information to callers and visitors.

Greet and assist guests and family members visiting the long‑term care center with inquiries.

Perform additional administrative tasks as assigned.

Qualifications & Requirements

Must be at least 16 years of age (some roles may prefer adult candidates).





Strong communication skills in English, Cantonese, or Mandarin.

Successful completion of Tuberculosis (TB) screening and Vulnerable Sector Screening.

A genuine interest in helping residents with compassion, understanding, and patience.

Demonstrated dependability, initiative, flexibility, and reliability.

Willingness to attend additional training as needed.

Willingness to undergo a background or police records check.

Willingness to complete medical forms.

Fluent in Cantonese or Mandarin.

Willing to undergo a Tuberculosis (TB) test.

Commitment & Locations

Available Monday to Sunday for 3–4 hour shifts or as assigned.

A minimum commitment of 6 months is required.

Position will be at the Mon Sheong Richmond Hill Long‑Term Care Centre (11199 Yonge Street, Richmond Hill, ON).

Additional Information
We thank all applicants for their interest. Please note only those selected for further consideration will be contacted.

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📌 Reception Assistant - RHLTC (Ontario)
🏢 Volunteer Success
📍 Ontario