Assistant Manager – DSW
At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued.

We’re looking for an Assistant Manager for our DSW banner who will put their best foot forward.

As an Assistant Manager , you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for coaching and leading the team to achieve store objectives, which includes in-store sales, web orders, goals, recruiting, performance management, training, and development. Your ability to problem solve, thrive in a fast‑paced environment, lead a dynamic team, collaborate and execute on operational excellence will be key to your success in this role.

Key Job Accountabilities

Assumes leadership role with accountability for maximizing store business results by consistently creating exceptional Customer experiences.

Facilitates achievement of business results by role modelling a shopping experience that encourages uniquely responsive Customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty

Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling

Recruit, manage, develop, and train top talent who have a love of shoes

Achieves company objectives and enhance the DSW brand image by modeling our values of Passion, Accountability, Collaboration,



and Authenticity/humility

Develops and implement agile business plans to achieve results.

Fosters teamwork, collaboration and change advocacy within the store and district.

Maintain effective, open lines of communication with the Store Manager.

Qualifications

Proven success in the achievement of sales and profitability targets

Positive and energetic team player with a strong leadership capability

Proven ability to motivate others

Proficiency in computer use, including e‑mail, MS Word or other word processing program and Excel or other spreadsheet programs.

Ability to multitask in a fast‑paced environment while also being committed to creating a compelling customer experience

Ability to work days, closing shifts and weekends

Benefits

A 30% discount off at our stores on regular priced merchandise.

A competitive benefits package (Full Time Associates Only)

Paid Time Off (Personal Days & Vacation – Full Time Associates Only)

Adaptable scheduling

Additional benefits include monthly bonus potential, opportunities

24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.

Unlimited opportunity for growth and training and development programs

Open Door Policy and much more

Pay
$23.24 - $25.82 per hour

Equal Employment Opportunity Statement
Accommodations are available upon request to individuals who self‑identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

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📌 DSW: Assistant Manager (Ontario)
🏢 DSW-Designer Shoe Warehouse
📍 Ontario