Duties and Responsibilities:

Coordinate the flow of information

Interview patients to obtain case histories

Open and distribute regular and electronic incoming mail and other material

Schedule and confirm appointments

Train staff in procedures and in use of current software

Complete insurance and other claim forms

Maintain filing system

Order supplies and maintain inventory

Determine and establish office procedures and routines

Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review

Initiate and maintain confidential medical files and records

Perform data entry

Provide customer service

Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services

Send invoices

Provide basic information to clients and the public

Participate in marketing plans and implementation

Obtain and process information required to provide customer service

Implement marketing activities

Greet people and direct them to contacts or service areas

Conduct surveys

Calculate billing charges

Book appointments

Arrange for billing for services

Prepare reports

Answer telephone and relay telephone calls and messages

Receive and issue payments

Help physical therapists

Coordinate patient care

Compile data to prepare documents.

Computer and technology knowledge:

MS Word,Excel and Outlook

Electronic mail

MS Windows





Information management system

Area of work experience:

Charts, tables, graphs and diagrams

Correspondence

Financial statements

Invoices

Reports and records

Salary:
$27.25 hourly / 30-40 hours per Week

Terms of Employment:
Permanent, Full Time Start Date: As soon as possible

Employment conditions:
Morning, Day, Evening, Shift

Requirements / Skills:
Languages:
English

Education:
Secondary (high) school graduation certificate or equivalent experience

Experience:
1 year to less than 2 years

Security and safety:
Criminal record check

Workplace information:

Work must be completed at the physical location. There is no option to work remotely.

Work Conditions and Physical Capabilities:

Fast-paced environment

Attention to detail

Work under pressure

Large caseload

Personal Suitability:

Accurate

Client focus

Efficient interpersonal skills

Excellent oral and written communication

Flexibility, Initiative andJudgement

Organized, Reliability andTeam player

Health perks:

Dental plan

Health care plan

Paramedical services coverage

Vision care benefits

About the Clinic
We are a busy multidisciplinary healthcare clinic providing physiotherapy and allied rehabilitation services. Our administrative team supports patient care delivery by coordinating clinic operations, communications, and administrative systems to ensure an efficient and professional environment.

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📌 Medical Administrative Assistant (Alberta)
🏢 Central Physiotherapy & Massage
📍 Alberta