About the Company
SMC Group of Companies Inc. is currently looking for a passionate, self‑driven Tow Truck Driver to join their team.

Company: SMC Group of Companies Inc.

Job Title: Tow Truck Driver

Location: 92 Bentley Avenue, Ottawa, ON, K2E 6T9

Status: Regular; Permanent; Full‑time (3 Vacancies)

Start Date: As soon as possible

Salary: $36.50 per hour

Hours: 30 to 35 hours/Week (Night shifts needed)

Work Setting: On‑site

Job Description

Drive and operate tow trucks to move vehicles that are damaged or not working to a repair shops, impound lots or other designated locations

Attach and secure vehicles to tow trucks using chains, straps, winches or other towing equipment to prevent damage

Respond to roadside assistance requests and service calls from dispatchers or customers

Perform pre‑trip, en route and post‑trip inspections and oversee all aspects of vehicle

Maintain accurate records of services performed, time logs, and mileage

Communicate with dispatchers, customers, and other drivers using communication devices

Provide excellent customer service and ensure the safety of passengers and vehicles during towing operations

Perform minor roadside repairs such as changing flat tires, jump‑starting batteries,



or unlocking vehicles

Follow safety procedures and traffic laws while operating the tow truck

Keep the tow truck clean and in good working condition, report any mechanical issues

Qualifications and Professional Skills

Experience: At least 7 months of previous experience in the position or related position

Education: Secondary (high) school graduation certificate

Valid commercial driver’s license (CDL) with a clean driving record

Valid TSSEA Tow license

Skills & Attributes

Well‑organized and skilled approach to customer service

Robust customer service skills with the ability to interact professionally with clients.

Mechanical knowledge to handle basic vehicle issues like jump‑starts and tire changes.

Familiarity with automotive repair is a plus.

Ability to work independently and make sound decisions in high‑pressure situations.

Fluent in English and strong verbal and non‑verbal communication skills.

Ability to work independently and under pressure.

Organized, flexible, reliable, effective interpersonal skills.

Fast‑paced environment, work under pressure, tight deadlines.

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📌 Tow Truck Driver (Quebec City)
🏢 smc]
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