Securitas Technology Canada is a division of Securitas AB, the largest protective services provider in the world with over 370,000+ Securitas Heroes across the world. Securitas Technology Canada offers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the STC Difference, serving countless long‑term clients with solutions and services that protect their people, customers, and assets.

Summary
Under the supervision of the District Installation Manager, the Security System Technician will be responsible for installing, configuring and servicing all Card Access, Intrusion Monitoring, Fire Monitoring and CCTV systems for the clients of Securitas Technology. The candidate will ensure optimum installation of recent security systems to meet clients’ needs and provide proper utilization of these systems. This candidate will also provide service to existing systems which includes preventative maintenance, emergency maintenance as well as troubleshooting and repairs.

Key Responsibilities

Performing product installations, reconfigurations, removals or relocations as required as well as site surveys as required

Attending to all service calls received from customers via the company dispatcher or directly. Contacting customers following the notification of each service call as per procedures. Repairing, using various tools and measuring meters, defective equipment in order to restore it to proper working condition

Assuring quality control through the completion of all scheduled preventive maintenance calls for assigned customer’s equipment in accordance with the terms of service agreements





Providing technical and user support by directing and assisting clients in the operation of the products thereby assuring their most efficient use

Managing service call routing in order to maximize time utilization

Diligently completing and submitting work orders as per set procedures. All work orders completed at the client’s site must contain serial numbers of equipment and must be signed by the client’s designated authority

Participating in training sessions as required by the company in order to maintain adequate levels of skills and knowledge

Picking up media image material from clients as required

Updating the dispatcher on the status of all calls, completed or work-in-progress, on a per call basis

Maintaining service vehicle stock of all parts, supplies and equipment. Ensuring that all used stock is diligently recorded on work orders

Participating in the quarterly inventory counts of vehicles or warehouses as required

Requirements

College diploma (DEC) in electronics or related studies

Excellent computer skills: A+ certification in progress or planned

Ability to diagnose problems quickly and correctly

Ability to work on 24 hour-on-call rotation (including weekends and holidays)

Excellent verbal communication and interpersonal skills

Proficient writing skills

Valid Driver’s License with a clean driving record

Benefits

Full Perks as of Day 1

Retirement Plans as of Day 1

Paid Short Term and Long Term Disability

Paid vacation, holiday

Educational Assistance

Company Training Program

Exceptional growth opportunities

Securitas Electronic Security is an Affirma…

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📌 Installation Technician - Electronic Security (Alberta)
🏢 Securitas Technology Canada
📍 Alberta