Position
Delivery Specialist

Employment Type
Full‑time

Location
Jaguar Land Rover Langley, Sales Department

A Career at OpenRoad Means You’ll Enjoy

Opportunity to work with a variety of OEM brands including Acura, Audi, BMW, Honda, Jaguar, Land Rover, Lexus, Mazda, Mercedes‑Benz, MINI, Porsche, Rolls‑Royce, Subaru, Toyota, Volkswagen.

Amazing incentives such as Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching.

Internal and external training & development opportunities for skill‑development and growth.

Collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationships, and empowerment.

Comprehensive extended health and dental plan tailored around associate wellness.

Recognition and engagement events.

Role & Responsibilities

Prepare showroom and maintain an attractive, desirable state at all times.

Greet and welcome customers, providing excellent customer service.

Support Sales Department during vehicle delivery process.

Coordinate new and used vehicle deliveries between Sales, Finance & Insurance, and Detailing teams.

Promote product superiority, including technology and features; inform customers about vehicle specifications.

Present, explain, and demonstrate vehicle features in detail to all guests.

Coordinate sold vehicle preparation, including accessories, chemical packages,



and delivery clean ups.

Inspect vehicles for delivery to ensure cleanliness, free of damage, and timely delivery.

Follow up with customers after delivery on any outstanding questions.

Respond to guest inquiries, both in person and via telephone.

Provide vehicle information and explanation as needed after delivery.

Exceed established customer service ratings and guidelines.

Follow company safety policies and practices; report any accidents to General Manager.

Perform other duties as assigned by management.

Knowledge, Skills, and Abilities Required

Tech‑savvy and comfortable with automotive technology; aptitude for learning detailed product knowledge.

Well organized with strong time management skills.

Ability to work cooperatively with all levels of the organization.

Excellent communication and interpersonal skills; articulate detailed information.

Strong customer service skills.

Highly self‑motivated, quick learner, open to challenges.

Ability to communicate and assimilate information consistently with essential job functions.

Ability to make sound decisions consistently with essential job functions.

Valid British Columbia Driver's License with a good driving record.

OpenRoad reserves the right to modify this job description as business needs require.

We are an equal prospect employer that embraces diversity.

#J-18808-Ljbffr

📌 Delivery Specialist - Jaguar Land Rover Langley (British Columbia)
🏢 OpenRoad Auto Group
📍 British Columbia