About Canada Gold
Canada Gold is a premier precious metals retailer and authorized distributor of the Royal Canadian Mint. Trusted by customers across Canada and the Pacific Northwest, we pride ourselves on delivering expert service, competitive value, and complete transparency. Driven by integrity and market expertise, we empower customers to buy and sell precious metals with confidence.

About the Role
We’re looking for a full-time Customer Experience Associate (Precious Metals Analyst) to join our growing team at our soon to be opened first Abbotsford location! (2546 Montrose Avenue). This is a hands‑on, customer‑facing role where no two days are the same. This is an exciting opportunity to be a part of our store opening team in Abbotsford!

You’ll be the face of our business—guiding customers through the process of buying or selling gold, silver, and other valuables. Don’t worry if you’re new to the industry—we provide full training to give you the knowledge and confidence to succeed.

What You’ll Do

Deliver outstanding in‑person and phone‑based customer service

Evaluate jewelry and precious metals using our tools and training

Educate customers and provide transparent, accurate information

Maintain a clean, professional, and organized store environment

Support day‑to‑day operations and contribute to team success





What You Bring

A passion for customer service and helping people

Strong communication and interpersonal skills

A sharp eye for detail and solid problem‑solving abilities

Comfort with basic math and computer systems

A motivated, eager‑to‑learn mindset with a desire to grow

What We Offer

$22 – $25/hour + performance‑based customer service bonuses

Comprehensive medical and dental benefits

Paid, hands‑on training in a unique and growing industry

Explicit opportunities for advancement across Canada Gold locations

A supportive, team‑oriented environment where your growth matters

Schedule

Full‑time, 8‑hour shifts

Day shifts including weekdays and weekends

Experience

Minimum 1 year of customer service experience required

Why Join Canada Gold?
This is more than a retail job—it’s an opportunity to build expertise in a specialized, high‑value industry while developing real customer advisory skills. If you’re looking for a role where you can grow, learn, and make an impact every day, we’d love to meet you.

Benefits

Full In‑Store Training Program

Benefit Package after 3 Months

Opportunities for Growth and Advancement at our offices throughout Canada

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📌 Customer Experience Associate (Precious Metals Analyst) (British Columbia)
🏢 Canada Gold
📍 British Columbia