Step into a User Support Technician role at TDX Infrastructure Services in Bolton, Ontario. This full-time position focuses on troubleshooting and training users experiencing technical difficulties.

With 3 months to 1 year of experience or relevant certification, you will play a vital role in user support and incident management. Responsibilities include consulting manuals for solutions and maintaining problem logs for team reference. Your ability to set up equipment and provide hands-on training will enhance user operations significantly.

Key Responsibilities:
• Resolve user issues related to computer systems
• Research solutions via technical documentation
• Train users and provide appropriate guidance
• Keep a detailed log of issues and procedures
• Setup equipment and ensure proper software installation

Requirements:
• 3 months to 1 year relevant experience
• Diploma or certificate in related fields
• Strong problem-solving and communication skills
• Ability to execute full time shifts, 32-44 hours/week

Contribute to user support excellence at TDX Infrastructure Services as a proactive User Support Technician.
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📌 Full-Time User Support Technician Role (Ontario)
🏢 12427559 Canada Inc operating as TDX Infrastructure Services
📍 Ontario