Dollarama is hiring a Team Leader for their Ottawa store on a full-time, permanent basis (25+ hours per week). This role involves leading and supervising store associates, maintaining visual merchandising standards, handling cash management, and ensuring an excellent customer experience.
Responsibilities Leading and supervising store associates, providing guidance and support
Responsible for store merchandising, shelf stocking and boxing and unboxing daily shipments
Ensuring excellent customer service standards are met
Conducting managers on duty tasks: making sure daily breaks, time and attendance are taken
Implementing and maintaining visual merchandising standards based on company strategy
Addressing customer complaints and resolving issues promptly
Ensuring store safety and cleanliness standards are met and contributing to their maintenance
Performing cash management, store opening and closing duties as needed
Participating in the inventory process




Participating in the employee training process and performance evaluations
Requirements Minimum of one (1) year of experience in the retail industry
Minimum of one (1) year of experience in team management
Ambition to progress within the company
Open availability required (day, evening, weekend shifts)
Work schedule to be determined based on store operational needs
Proven ability to efficiently organize time and manage priorities
Demonstrate positive leadership and communication skills
Ability to work in a dynamic, fast paced and high-volume environment
Benefits Weekly Pay
Paid vacation and Birthday Leave
Retirement Plan
Opportunities for Career Growth
Minimum 1 year of retail experience; minimum 1 year of team management experience; open availability including days, evenings, and weekends; strong organizational and communication skills

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📌 Team Leader (Quebec City)
🏢 Dollarama
📍 Quebec City