The Neighborhood at Priceville
We are hiring Resident Care Associates to join our team! This 3rd shift position runs from 10:00pm to 6:00am, Monday through Friday, with every other weekend required.

The Resident Care Associate reports directly to the Family Experience Director, Family Director or the Assistant Family Experience Director.

Purpose
Resident Care Associate | CNA

The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living and Memory care neighborhoods. This role includes providing hands‑on care, physical and emotional support as outlined in each resident’s Personalized Service Plan (PSP) while maintaining a safe, comfortable home‑like environment. The Resident Care Associate demonstrates all elements of wellness, following federal, state, and local standards, regulations and Phoenix policies to promote the highest quality of care.

Principal Duties And Responsibilities

Participates in the development of the Personalized Service Plans and updates; attends service plan review meetings with families as requested

Follows the hydration schedule established for the residents and ensures it is maintained during the shift

Completes resident meal attendance sheets and accounts for any resident who has not dined in the dining room, providing room service or other care as needed

Knows and complies with all resident rights





Initiates, assigns, and assists with activities, as appropriate

Checks all assigned residents daily for cleanliness, appropriate clothing, continence status, and changes in condition

Uses proper sanitary procedures and universal precautions

Checks assigned resident rooms daily for general cleanliness and neatness, taking appropriate action; ensures high‑risk rooms are double‑checked

Assists with conducting checks of laundry rooms and common areas, including bathrooms, for cleanliness and any exposed hazardous chemicals, taking appropriate action (e.g., contacting housekeeping, cleaning personally, securing chemicals)

Completes all ADLs for assigned residents according to the resident’s Personalized Service Plan (PSP)

Responds promptly to security system and resident call bells, taking appropriate action including resetting call bells

Education, Experience, Licensure & Certification

High school education is preferred and may be required by the state

Previous experience working with elders or disabled individuals is preferred

Must be at least 18 years old to perform the personal care aspects of the RCA position

Knowledge and experience in Assisted Living industry and Dementia care or Skilled Nursing is preferred

Ability to work weekends, evenings, and flexible schedule; available on peak service delivery days and times

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📌 Resident Care Associate (Ontario)
🏢 Phoenix Senior Living
📍 Ontario