Anticipated start date: as soon as possible

Education
College, CEGEP or other non‑university certificate or diploma from a program of 3 months to less than 1 year or equivalent experience

Experience
7 months to less than 1 year

On site
Work must be completed at the physical location. There is no option to work remotely.

Work setting
Hospitality industry, Hotel, motel, resort

Responsibilities

Register arriving guests and assign rooms

Resolve complaints and claims

Process group arrivals and departures

Take, cancel and change room reservations

Provide information on hotel facilities and services

Provide general information about points of interest in the area

Process guests’ departures, calculate charges and receive payments

Balance cash and complete balance sheets, cash reports and related forms

Maintain an inventory of vacancies, reservations and room assignments

Follow emergency and safety procedures

Clerical duties (i.e. faxing, filing, photocopying)





Answer telephone and relay telephone calls and messages

Perform light housekeeping and cleaning duties

Provide customer service

Experience and specialization

Computer and technology knowledge

Multi‑line switchboard

Word processing software

Database software

Central reservation system (CRS)

Spreadsheet

Internet

Additional information

Security and safety

Criminal record check

Transportation/travel information
Own transportation

Work conditions and physical capabilities

Attention to detail

Fast‑paced environment

Standing for extended periods

Personal suitability

Client focus

Dependability

Effective interpersonal skills

Excellent oral communication

Excellent written communication

Flexibility

Judgement

Organized

Reliability

Team player

Resourcefulness

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📌 Front desk clerk, hotel NOC 64314 (Yukon)
🏢 Holloway Lodging o/a Sternwheeler Hotel and Conference Centre
📍 Yukon