Role Overview
Love what you do. Carter’s CareersAs a Store Manager, you and the team you lead will be the first face of the brand for growing families. You and the team you lead will be there to congratulate new parents and grandparents, introduce them to our new baby essentials, help prepare them for the first day of school, and all the big and little moments on their parenting journey. We’re looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits. You’ll coach your teams to reach their potential, to become brand and product experts, and own their careers.

Responsibilities

Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team

Foster a positive, protected, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement

Grow leaders through providing direction, delegation, and investing in their development

Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program

Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits

Execute Company’s direction on merchandising and operations; manage payroll and budgets

Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results

Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available

Build customer loyalty through Company sponsored programs

Reduce loss through a consistent level of customer service, education, and operational controls

Qualifications

A positive and solutions-oriented mindset

Effective and professional verbal and written communication skills





Demonstrated leadership and supervisory skills inclusive of leading, directing, and executing multiple tasks at once

Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)

Minimum of 3 years of retail or related management experience leading direct reports

A high school diploma

Physical Requirements

Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling

Stand or walk for extended periods of time; climb up and down a ladder

Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week

Benefits

Schedules that fit your life. Maintaining balance is important to us, which is why your schedule will allow you to focus on all aspects of your life.

Benefits and perks that make life better, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!

Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and much more!

The opportunity to build skills and grow as an individual. We provide professional and personal development to help shape your career.

Development programs to help you grow in your current role and beyond. Whether you’re looking to join us for a short while or a long-term career, you will grow at Carter’s.

Compensation
Compensation for this position ranges from $20.75 - $31.75 per hour based on experience and location.

NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location.

Carter’s is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any type of accommodation, please do not hesitate to contact us.

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📌 Store Manager (Ontario)
🏢 Carters
📍 Ontario