Join our dedicated team as an On-Site Bilingual Customer Service Agent, focusing on client support in an urban transportation context. You will handle inquiries and perform various office duties with precision.

This position requires you to work directly with clients and provide answers to their questions. Drawing on 1-2 years of experience in a call center, you will utilize your knowledge of database and office software. Punctuality, client focus, and the ability to multitask are essential to succeed in this role.

Key Responsibilities:
• Address written and oral inquiries from clients
• Execute essential office duties as needed
• Supply accurate and timely information to clients
• Operate MS Office and database software
• Maintain attention to detail in every task

Requirements:
• Bilingual proficiency in English and a second language
• 1-2 years of call center experience required
• Strong interpersonal and communication skills
• Ability to multitask in a busy setting
• Dependable and client-service-oriented

Utilize your skills to enhance client experiences in our urban transportation services.
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📌 On-Site Bilingual Customer Service Agent (Quebec City)
🏢 Transport Bourret
📍 Quebec City