Job Summary
As a Field Service Technician, you will operate in office to perform preventative maintenance, repair equipment, and install replacement parts related to RYKO, MacNeil, Belanger and competitor's vehicle wash equipment and accessories. The Service Technician will also train customers on basic equipment maintenance.

Job Duties

Perform service work on vehicle wash equipment and accessories including troubleshooting of electrical, electronic, and mechanical problems to ascertain the needed corrective action

Replace, repair, or adjust parts and systems as necessary

In accordance with preventative maintenance contracts, the technician inspects, lubricates, and checks wax and detergent levels as applicable

Run equipment through 'cycles' to ensure the complete system is functioning properly

Advise customers of necessary service work and make recommendations regarding replacement of worn or damaged parts, systems, etc.

Following unit installation, inspect equipment to ensure proper function

Provide information and training to customers regarding proper operation and general maintenance of equipment

Develop and maintain good rapport with customers, constantly striving to provide outstanding service and ensure customer satisfaction

May deliver parts, chemicals, or supplies to customers

Complete work orders, expense reports, and daily/weekly time logs

Maintain up-to-date knowledge of equipment changes or modifications through resources such as maintenance manuals, service bulletins & how-to videos in our Learning Management System (LMS), or engineering documents

Maintain proper inventory of parts on service vehicle and in warehouse, reporting field inventory levels as required

Keep Service and District Manager informed of all significant problems, progress, or barriers to success

Comply with all applicable OHSA, ESA, POST and other provincial regulatory laws, as well as company safety policies

Any other duties as assigned by the Installation/Service Manager





Qualifications

High school diploma or equivalent

Minimum of 2 years experience as a Service Technician in a related area

Clean driving record with no more than 3 moving violations within the past 5 years; no more than 2 preventable, at‑fault accidents within the past 5 years

No impaired driving convictions within the past 10 years and no charges currently pending

Ability to use basic math and writing skills

Demonstrable interest and aptitude in mechanical, plumbing, and electrical work through school or hobby occupation, including use of meters and ACDC power supply

Ability to comprehend and interpret equipment, operation, and maintenance manuals and instructions

Ability to work independently or within a team

Forklift experience and/or ability to obtain forklift certification

Committed to customer satisfaction and ability to adapt/respond to different personalities

Ability to multi‑task, prioritize, and manage time effectively

Intermediate computer skills, and experience with Microsoft and Google Suite programs

Excellent communication and organizational skills

Adequate sight to read installation and other engineering documents and field service documents

Ability to work assigned hours plus overtime as needed

Local to the GTA Greater Toronto Area

Physical Requirements

Ability to lift items of light to heavy weight, up to 50 lbs.

Ability to bend intermittently and repeatedly, stoop, kneel, reach, twist, perform repetitive motions, use hands to grasp, push, pull, or do fine manipulations, climb ladders, and stand for prolonged periods

Compensation
Hourly Wage Range: $25-31 based on experience.

Work Shift
Monday‑Friday 8am‑5pm and rotating weekends

Equal Opportunity Employer
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Management retains the right to change job duties and responsibilities at any time, based on business needs. National Carwash Solutions is an Equal Opportunity Employer.

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📌 Service Technician (Ontario)
🏢 National Carwash Solutions
📍 Ontario