The work mode arrangement for the position is full-time on site.

Several opportunities are currently available in the Laurentides region.

Required

Support members and clients by telling them existing applications and technological tools that can help them do transactions and operations on their own

Welcoming members and customers warmly and courteously, quickly ascertains members' and customers' needs in order to direct them to individuals who can assist them or to alternative distribution channels

Contribute to business development and maintain business relationships through service delivery and activities

Assist members and clients who have encountered fraud or irregularities, and ensure that they are referred to the appropriate partners

Work in collaboration with personal finance advisors and improve the service offered to members.

What we offer

Competitive salary and annual bonus

4 weeks of flexible vacation starting in the first year

Defined benefit pension plan that provides predictable, stable income throughout retirement

Group insurance including telemedicine

Reimbursement of health and wellness expenses and telework equipment

Benefits apply based on eligibility criteria.

What You Bring To The Table




Regardless of your experience or education, if you’ve always wanted to work in the financial services industry, send us your application. Our recruiters will contact you to find the job best suited to your career goals. The Desjardins Cooperative Institute (DCI)—provides a unique prospect to receive training for a career suited to your skills, goals and education.

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At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family
Member/client sales and service (FG)

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📌 Advisory Agent, Member and Client Experience (Quebec City)
🏢 Desjardins
📍 Quebec City