Career Opportunities with Raleigh Orthopedic Clinic

A outstanding place to work.

Patient Services Representative - Full-Time Position - Garner and Wakefield Locations
We’re seeking a detail-oriented and highly personable Patient Services Representative to join our team at our Garner Urgent Care. This role is vital to ensuring a seamless experience for every patient from the moment they walk through our doors.

Key Responsibilities

Greet patients and visitors with warmth and professionalism

Accurately collect and input patient information into the electronic health record system

Verify insurance coverage and obtain necessary authorizations

Handle incoming calls and front desk correspondence

Collaborate with clinical and administrative staff to provide outstanding service

What You Bring

Exceptional attention to detail and accuracy





Commitment to delivering top-tier customer service

Ability to thrive in a fast-paced environment while juggling multiple tasks

Ability to build and maintain positive, effective working relationships with co-workers, providers, and patients

At least 1 year of experience in a medical office setting is required

Schedule

Three 13-hour shifts with weekend coverage as needed

Full medical, dental, and vision coverage with FSA and HSA options

Retirement plan with employer contributions

Company-paid life insurance

Paid Time Off program

Compensation

$17.50–$23.50 per hour, based on experience

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📌 Patient Services Representative - Urgent Care (Newfoundland and Labrador)
🏢 Raleigh Orthopaedic Clinic
📍 Newfoundland and Labrador