Spa Associate - Sales & Client Experience Opening
Hand & Stone Massage and Facial Spa at our Dixie location is seeking high-energy, growth-oriented individuals who are passionate about customer service, sales, and the wellness industry.

We operate a busy, high-performing spa environment where every team member plays an important role in delivering exceptional client experiences. This role is ideal for someone who enjoys staying busy, learning new skills, and being part of a fast-paced small business.

This is not a passive front desk role. Our Spa Associates are actively involved in client experience, membership sales, spa operations, and helping the business grow. For the right person, this position offers an opportunity to develop valuable business, sales, and operational skills and can be a stepping stone toward Spa Management and leadership roles within the company.

We are looking for someone who wants to learn, contribute, and grow with the team long-term.

Responsibilities

Providing outstanding customer service to members and guests

Greeting clients and creating a welcoming spa setting

Answering phones, booking appointments, and managing the schedule

Selling memberships, gift cards, and service upgrades

Educating clients on the wellness benefits of massage therapy and skincare

Supporting the spa team by preparing treatment rooms when necessary

Operating laundry machines and managing spa linens

Maintaining cleanliness of the spa and washrooms

Performing administrative tasks and following proper office procedures

Assisting with daily operations and supporting the team wherever needed

This role requires constant multitasking, prioritizing, and switching between tasks throughout the day.





What We’re Looking For

Energetic, positive, and proactive

Comfortable working in a busy, fast-paced environment

Has experience in or is interested in learning: sales, client relationship building, and spa operations

Able to multitask and stay organized under pressure

A team player who takes initiative

Interested in developing skills that can lead to future leadership opportunities

Professional, reliable, and committed to personal growth

Experience in sales, customer service, gyms, clinics, or membership-based businesses is an asset but not required

Why Join Our Team
We believe in investing in people who invest in the business. Team members who contribute to the success of the spa have opportunities to grow their skills and advance within the company.

Benefits

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Training & development

Wellness resources

Benefits include

Competitive hourly wage based on experience

Commission and bonus opportunities

Employee discounts on services and products

Professional training and skill development

Opportunity for advancement into leadership and management roles

Supportive and professional work environment

Who This Role Is Best For

Wants to develop professional skills

Enjoys learning how a business operates

Likes staying busy and solving problems

Wants more than just a job — but a place to grow and build experience

If you are motivated, reliable, and excited to be part of a team that values growth, contribution, and excellence, we would love to hear from you.

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📌 Spa Associate Sales and Client Experience (Ontario)
🏢 Hand & Stone Massage and Facial Spa Canada
📍 Ontario