Become the Member Services Lead at IQ Tennis & Pickleball Centre in Edmonton, where your leadership can redefine member experiences and community engagement in racquet sports.
IQ Tennis & Pickleball Centre seeks an organized and motivated individual to lead their Member Services. This role is suited for someone who enjoys user interaction, problem solving, and making an impact within the community. You'll guide the front desk staff, assist with member accounts through CourtReserve, and ensure customer satisfaction.
Key Responsibilities:
• Directly oversee front desk staff activities
• Deliver high-quality service to all members
• Manage member bookings and accounts effectively
• Address customer inquiries and concerns professionally
Requirements:
• Robust initiative and leadership experience
• Background in customer service is essential
• Ability to work in a fast-paced setting
• Knowledge of CourtReserve or similar tools
Drive member satisfaction and contribute positively to the community at IQ Tennis & Pickleball Centre in Edmonton.
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📌 Edmonton Member Services Lead Wanted (Alberta)
🏢 Iqtpc
📍 Alberta