Education Requirements Secondary (high) school graduation certificate.
Responsibilities Register arriving guests and assign rooms.
Resolve complaints and claims.
Process group arrivals and departures.
Take, cancel, and change room reservations.
Perform clerical duties such as faxing, filing, and photocopying.
Answer telephone and relay telephone calls and messages.
Assist clients/guests with special needs.
Contact customers to deliver requested wake‑up calls.
Perform light housekeeping and cleaning duties.
Provide customer service.
Computer and Technology Knowledge Spreadsheet
Internet
Personal Suitability Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Organized
Team player
Experience 7 months to less than 1 year.
Employment Terms Options Evening
Flexible hours
Morning
Night
To be determined
Day
Support for Persons with Disabilities Provides awareness training to employees to create a welcoming work environment for persons with disabilities.
Support for Newcomers and Refugees Recruits newcomers and/or refugees displaced by conflict or natural disasters (e.g., Ukraine, Afghanistan). Supports foreign credential recognition. Offers mentorship programs that pair newcomers and/or refugees with experienced employees.



Provides diversity and cross‑cultural training to create a welcoming work environment. Does not require Canadian work experience.
Support for Youths Participates in a government or community program or initiative that supports youth employment. Offers on‑the‑job training tailored to youth. Provides mentorship, coaching, and networking opportunities. Provides awareness training to employees to create a welcoming work environment for youth.
Support for Veterans Provides awareness training to employees to create a welcoming work environment for veterans.
Support for Indigenous People Provides cultural competency training and/or awareness training to all employees to create a welcoming work setting for Indigenous workers.
Support for Mature Workers Applies hiring policies that discourage age discrimination.
Support for Visible Minorities Applies hiring policies that discourage discrimination against members of visible minorities (e.g., anonymizing the hiring process). Offers mentorship programs that pair members of visible minorities with experienced employees. Provides diversity and cross‑cultural training to create a welcoming work environment for visible minorities.

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📌 Front desk agent (Northwest Territories)
🏢 Keskorie Boarding Home
📍 Northwest Territories