Medical Receptionists - Carefirst Family Health Team
The Carefirst Family Health Team (FHT) is seeking full‑time/part‑time permanent Medical Receptionists to join our innovative, interdisciplinary team dedicated to delivering high‑quality, community‑based care.

About Us
Carefirst FHT is committed to delivering exceptional, comprehensive primary care through a collaborative, team‑based model that includes family physicians, nurse practitioners, nurses, social workers, service navigators, dietitians, physiotherapists, and medical receptionists. We have a robust Chronic Disease Management and Prevention program, including a Diabetes Education Program, and are actively involved in many of the Ontario Health Team’s primary care initiatives.

Our “Hub & Spoke Model” and strong community partnerships ensure coordinated, high‑quality, patient‑centred care across the continuum. We work closely with Carefirst Seniors & Community Services Association to provide truly integrated services.

On‑site & Integrated Programs/Services include:

Ontario Health atHome (formerly Home and Community Care Support Services)

MINT Memory Clinic

Ontario Structured Psychotherapy (OSP) Program

Specialist Clinics: psychiatry, cardiology, endocrinology, optometry, geriatric medicine, gynecology, chiropody, rheumatology, physiotherapy, and audiology

Clinic Locations
We currently operate four well‑established clinics across Scarborough, Markham and Richmond Hill, and continue to expand in Markham and Stouffville to support continued growth and community needs.

Employees will be assigned to a location that aligns with their preferences and residence, with occasional rotation to support clinic operations.

We are currently seeking a Medical Receptionist to fill a new position at our Family Health Team.

Terms
Full Time Permanent / Part Time Permanent

Pay range
$37,000 - $42,000 annually

Responsibilities





Provide administrative and clinical support at the front desk to ensure smooth daily operations of the Family Health Team

Greet and receive patients for various physicians and other healthcare practitioners, coordinate efficient patient flow, and provide professional and caring interaction with patients

Responsible for booking appointments, scheduling patients, and providing follow‑up; answering the phones, photocopying, receiving faxes and medical reports, and then scanning into the Electronic Medical Records (EMR) system

Collect and process OHIP billing on a weekly basis

Maintain and manage patient files, charts, and records while safeguarding patient confidentiality

Requirements

Diploma in Health Care Administration, Medical Office Administration, or related discipline

At least 1 years’ front desk experience, in a healthcare setting preferred

Exceptional telephone etiquette and customer service skills

High degree of accuracy and attention to detail

Knowledge of OHIP billing and coding

Strong interpersonal skills, as well as being able to accept work from various sources (physicians, nurses, office manager)

Well organized and ability to multitask in a fast‑paced environment

Proficient computer skills in Microsoft Office, and EMR (Telus Practice Solutions) is an asset

Available to work flexible hours including some evenings and weekends

Fluent in English and a second language that reflects the community served, such as Cantonese, Mandarin, is an asset

A valid vulnerable sector police record check completed within one year

Benefits

Dental Care

Extended Health Care

HOOPP

Comprehensive Orientation Program

Training and Education Subsidy

Carefirst is an equal prospect employer. We are also committed to an environment that is barrier free. If you require accommodation during the hiring process, please inform us in advance to arrange a reasonable and appropriate accommodation.

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📌 Medical Receptionists - Carefirst Family Health Team (Ontario)
🏢 Carefirst Family Health Team
📍 Ontario