Responsibilities: Handle inbound and outbound customer calls.
Respond to emails and chat inquiries.
Resolve customer complaints and elevate issues when necessary.
Maintain records of customer interactions.
Provide information about products, services, and policies.
Qualifications: High school diploma or equivalent.
Excellent communication and problem-solving skills.
Basic computer skills and familiarity with CRM tools.
Ability to handle high-pressure situations professionally.