Ideal Candidate
Ideal candidate for this role is required to have a Bachelor’s degree or equivalent, with at least two years of experience in a fast‑paced luxury environment preferred. The candidate should demonstrate strong organizational skills and be adept at multitasking, capable of managing multiple projects simultaneously. Proficiency in computer skills is essential, along with excellent communication and verbal abilities to effectively interact with customers and colleagues. Familiarity with SAP software is a plus. Fluency in multiple languages would be beneficial in catering to a diverse clientele. This role demands a proactive and adaptable individual who can thrive in a dynamic retail environment while providing exceptional customer service and support to ensure the smooth operation of the boutique.

Responsibilities
Reporting to the Sales Manager, you will be responsible for delivering an exceptional client experience by providing support to Sales Associates, daily boutique maintenance and operations, assisting Reception and providing consistent and active participation to the Van Cleef & Arpels Service Excellence Ceremony.

Handle the daily replenishment of selling floor supplies such as shopping bags and wrapping paper as necessary to ensure smooth operations.

Participate in set up and breakdowns at opening and closing of the boutique.

Responsible for proper handling of morning Jewelry set up and evening jewelry pulling, as well as backstock maintenance.

Accurately backfill POS stations and desks.





Maintain a strong partnership with Management and Boutique Administrators to ensure merchandise is kept in proper condition.

Responsible for greeting clients and assisting with Reception duties.

Respect all protocols defined by Management and Corporate regarding the client experience.

Uphold Van Cleef & Arpels image by always maintaining a professional demeanor and following the Service Charter.

Compensation
Expected Rate Range: $27.00 - $29.00 hourly. Salary will be determined based on relevant skills and experience.

Benefits
Richemont offers a generous compensation and advantages package for eligible employees. Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include company‑sponsored health, dental, drug, and vision programs. The company offers income protection solutions including life insurance, disability benefits, and the RRSP program with employer match. Understanding the importance of work‑life balance, our total rewards include paid time off, a maternity leave top‑up program, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

Accommodations
Accommodations will be made for applicants with disabilities during the recruitment process in accordance with applicable laws. Please contact us to request accommodation.

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📌 Temporary Boutique Assistant (British Columbia)
🏢 Van Cleef & Arpels
📍 British Columbia