Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world‑class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary
The Audio Visual Coordinator is responsible for assistance with installation and maintenance of hardware, software, and peripherals for TD Coliseum technology functions on a day‑to‑day basis as well as providing support for event‑specific A/V needs. Additionally, the coordinator will collaborate with venue leadership and IT personnel to establish venue strategy for A/V technology systems in the venue that supports the fan experience. This position requires availability during nonstandard working hours, including weekends and holidays.

Compensation
This role will pay an hourly rate of $28.00 CAD

Benefits
Pension matching.

This position will remain open until September 11, 2026.

About The Venue
The recent TD Coliseum will be the centerpiece of a premier music, sports, and live entertainment destination in Southwestern Ontario, delivering a premium event and hospitality experience for all. Boasting 18,000 seats, state‑of‑the‑art technology, and unparalleled programming expertise, the new Hamilton Arena is set to become a more competitive player in attracting the world’s leading touring artists. The reimagined arena will have exceptional features that will provide countless memories for attendees.

Responsibilities





Assist the teams responsible for the installation and maintenance of onsite hardware and software, including workstations, multimedia displays, and video conference system support

Help manage the systems and technologies that support A/V technology for the venue and business (Device Management, etc.)

Provide technical leadership and support for all onsite staff and contractors

Understand and support event operations of all digital signage and audio systems, including stadium communications, digital advertising, and event‑specific needs

Assist and support long‑term planning for technology systems throughout its lifecycle

Diagnose and repair issues, contacting management and appropriate service vendors when necessary

Maintain efficient equipment storage and inventory for all A/V assets

Report any system failures to Venue Leadership promptly

Document processes/procedures and label equipment as needed

Help manage an equipment preventative maintenance program

Effectively organize and schedule upgrades/maintenance in collaboration with venue, event, and operations schedules

Support a wide range of physical cabling and wireless infrastructure (Fiber / Copper / AV / Broadcast / Wireless)

Provide excellent customer service assistance to internal and external clients

Improve programming and maintenance of the technical infrastructure over time

Perform other duties and responsibilities as assigned

Qualifications





1-2+ years of experience in an Audio/Visual role preferably in the events and sports/entertainment industry

Demonstrated experience with Microsoft 365 tools and Office suite

Demonstrated experience with A/V integration software and the hardware it relies on

Experience with TriplePlay software and Daktronics displays is preferable

Proficiency with MacOS and Windows operating systems, hardware, and peripherals

Proficiency with Client–Server infrastructure and on‑site support

Basic understanding of networking protocols and troubleshooting

Ability to communicate with employees, co‑workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment

Organize and prioritize work to meet deadlines

Effectively work under pressure and meet tight deadlines in a fast‑paced environment

Must be detail‑oriented and possess excellent follow‑through skills

Excellent documentation and process skills

Possess knowledge and experience in industry terminology, event‑related services, facility capabilities, and technical requirements for the types of events anticipated at the facility

Ability to work independently, exercising judgment and initiative

The ability to work effectively with people from a variety of culturally diverse backgrounds

The ability to perform physical tasks such as lifting and carrying heavy objects

Must be able to work nights, weekends, and holidays as needed

Ability to consistently adhere to the highest standards of integrity, professionalism, ethics, and confidentiality

Ability to read and understand building drawings, event plans, and operational diagrams

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📌 Audio Visual Coordinator | Part-Time | TD Coliseum (Ontario)
🏢 TD Coliseum
📍 Ontario