Position Type: Full-time

Department: Clinic Solutions, Ophthalmology Eye Clinic

Work Location: 3755 Riverside Road, Ottawa, ON

Work Hours: Mon-Fri, Standard Clinic Hours

Work Arrangement: On-site

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in‑house creative agency, and experienced, cross‑functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.

Why we love working here

We are 100% Canadian with locations across the country

State‑of‑the‑art facilities to provide high‑quality products and services

The opportunity to be a part of a winning, high‑performing team

Collaborative, engaging workplace culture – we are passionate about our people!

Flexible working environment that promotes a healthy work‑life balance

Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued

High‑growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry‑leading, in‑house corporate training offered throughout the year

The Opportunity
Reporting to the clinic manager the incumbent is responsible for providing administrative and clerical support. The position requires a high level of professionalism,



attention to detail, strong work ethic, and the ability to work well under pressure in a high‑volume clinical practice. The incumbent will work closely with other healthcare professionals, including but not limited to physicians, nurses and ophthalmic technicians to provide high quality care to all patients.

A Day in the Life (What you will do here)

Strong multi‑tasking and organizational skills

Ability to thrive in a fast‑paced environment

Superior communication skills, particularly verbal, with excellent bedside manner, professionalism, and active listening

Knowledge of EMRs and MS Office suite of applications

Very organized, with attention to detail

Experience with a number of diagnostic tools such as IOLMaster and tests, including topography, refraction, slit lamp examination, lensometry, auto‑refraction, visual acuity, fundus photography, tonometry, OCT testing of the retina, biometry, ORB scan, lens star, iTrace

Patience, approachability and calm demeanor

Ability to manage patient expectations and concerns

Assist with other duties as assigned by the manager

What you need to ensure you are set up for success

Bachelor’s degree in healthcare administration or a related field, or equivalent relevant experience

1-3 years of clinical assistant/clerk experience

Effective communicator with solid written and verbal communication skills





High attention to detail and ability to manage confidential information

Comfortable working in a fast‑paced, evolving environment

Familiarity with the pharmaceutical or Ophthalmology industry

What makes you a great fit for this team

Your commitment to providing a high level of service to your internal and external clients

You are highly adaptable with a track record of success during times of growth and organizational change

You have a proven track record of developing trust and influence at multiple levels

You demonstrate an impactful and candid communication style

You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders

Why join Sentrex?
We value our employees! Our permanent full‑time employees are provided with a:

Competitive salary and generous vacation entitlement

Wellness Program (5 paid days off for your well‑being)

Paid sick days

Competitive benefits package including dental & extended health benefits, AD&D;, LTD & employee/dependent life insurance

RRSP matching program

Employee & family assistance program

The anticipated hourly rate, hiring range for this role is $21 to $23 hourly. The final base salary will be determined based on relevant experience, skills, and internal equity

Equal Opportunity Statement
Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

Accommodations
Accommodations can be made available upon request for those candidates taking part in the selection process.

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📌 Ophthalmic Registration Clerk (Ottawa Ophthalmology Eye Clinic, on-site) (Quebec City)
🏢 Sentrex Health Solutions
📍 Quebec City