Overview Do you have a passion for customer service? Are you bilingual in English and French? Do you enjoy providing product knowledge to the customers? Are you comfortable working in a fast paced environment? Then we have the job for you! Job Details Type: ContractHours: Monday - Friday, regular business hoursLocation: ConcordPay: $22.00-$24.50 per hourIn office Advantages Full‑time hours Regular business hours, no evenings or weekends Competitive pay Collaborate with a great team Room for growth and development Responsibilities Taking inbound calls and emails from customers Processing orders accurately and in a timely manner Escalating and resolving any issues with shipping, tracking and tracing products Work alongside other departments to ensure client concerns are resolved Resolve customers issues with billing or any returns needed Respond to emails and requests in a timely manner Qualifications Must be fluent in both English and French Customer Service experience is a must Computer proficiency in MS Office, Teams and Netsuite for CRM Organization and prioritizing are mandatory soft skills Being able to work in a rapid paced environment Equal Employment Opportunity Statement Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result,



we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community. Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to to ensure their ability to fully participate in the interview process. This posting is for existing and upcoming vacancies. #J-18808-Ljbffr

📌 Bilingual Customer Service Representative - $22 - $24.5 An Hour (Vaughan)
🏢 randstad canada
📍 Vaughan