Become a Digital Sales Support Representative at Erikson Consumer based in Baie d’Urfe. This hybrid role focuses on assisting customers and managing eCommerce orders to ensure high satisfaction levels.

Erikson Consumer seeks a motivated individual to facilitate smooth order management and issue resolution for B2C customers. You’ll need to multitask effectively while collaborating with sales, logistics, and marketing teams. Your efforts will directly enhance product availability across retail channels and online platforms.

Key Responsibilities:
• Handle daily DTC order processing and inquiries
• Track product shipments for timely fulfillment
• Provide outstanding customer service via calls and emails
• Manage returns and keep inventory accurate
• Support sales and marketing efforts

Requirements:
• 1-2 years of relevant experience in distribution
• Proficient with Microsoft Office applications
• Excellent communication and organizational skills
• Robust attention to detail and multitasking ability
• Experience working both in teams and independently

Support Erikson's customer service initiatives while growing your expertise in eCommerce and retail operations.
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📌 Digital Sales Support Representative Hybrid (Quebec City)
🏢 JAM Industries
📍 Quebec City