Position: Bilingual Customer Support Specialist (B2B)

Location: Markham

Salary: $36 per hour

Schedule: Hybrid - 3 days in office / 2 days remote

Job Type: 1-year contract with strong potential to go permanent

Posting Type: Open Vacancy

Our client is looking for a Bilingual Customer Support Specialist (English/French) to join their high-performing team in Markham. If you're passionate about delivering exceptional customer experiences and thrive in a fast-paced, collaborative environment, this hybrid opportunity could be the perfect fit.

What You'll Do

Provide bilingual phone and email support.

Process orders accurately and follow through to resolution.

Assist new customers and support online ordering.

Collaborate with teams to enhance the customer experience.

Maintain high service standards.

What We're Looking For

Experience in B2B setting.





Bilingual fluency in French and English.

Post-secondary education.

Contact center experience seen as an asset.

Knowledge of SAP ECC or similar systems.

Team player with attention to detail and tech-savvy.

Be part of a dynamic, supportive team where your skills are valued, your ideas count, and you help deliver outstanding customer experiences every day!

Please send a Word version of your resume to Angela Quinlan at [email protected].

All applications are reviewed by our recruitment team, and hiring decisions are made by people. We may also use AI-enabled tools to support parts of the application review process.

#J-18808-Ljbffr

📌 Bilingual Customer Support SpecialistB) (Ontario)
🏢 Quantum Management Services
📍 Ontario