Tsubaki of Canada Ltd. is seeking a Bilingual Inside Sales Agent fluent in English and French. This customer service-centric role involves managing inquiries and ensuring top-tier service delivery every day.
As an Inside Sales Agent under the guidance of the Inside Sales Manager, you will engage with customers across various communication channels, efficiently handling requests and follow-ups. Your work will support the sales team in achieving departmental key performance indicators while contributing to Tsubaki's goal of customer satisfaction and improvement initiatives.
Key Responsibilities:
• Respond to customer inquiries via phone and email
• Generate quotes and confirm order acknowledgments
• Collaborate with sales managers to fulfill customer needs
• Ensure thorough documentation of all customer interactions
• Participate in quality improvement initiatives for service enhancement
Requirements:
• College diploma or 3 years of relevant experience
• Must be fluent in English and Quebecois French
• Solid math skills for pricing and discounts
• Excellent attention to detail and communication abilities
• Capacity to prioritize and manage multiple tasks
Bring your bilingual customer service expertise to Tsubaki, where you can impact sales and customer satisfaction.
#J-18808-Ljbffr