Summary Full time Harold Specialist in the Made-to-Measure department responsible for leading a designer brand, developing clientele and delivering exceptional luxury menswear service in-store at Rideau Centre. Role reports to the Store Leader and focuses on sales goal achievement, brand representation and staff development.

Responsibilities - Lead a designer brand/department and achieve sales targets - Deliver product knowledge training to Advisors and develop brand image - Conduct personal sales and holistic selling to build repeat clientele - Prepare for appointments by planning merchandise presentations and add-on opportunities - Communicate with buying and visual teams to represent product inventory and brand spirit - Participate in and coordinate Trunk Shows - Inspire exceptional customer experiences both online and in-store through training - Develop others and lead team building to achieve financial goals Requirements - Minimum of 2 years of retail sales experience, preferably luxury or leadership - Experience in menswear departments including tailored clothing and made-to-measure preferred - Passion for creating exceptional customer service and driving repeat business - Willingness to participate in training and apply skills daily - Interest in technology to support retail customer service - Ability to work effectively as part of a team - Previous made-to-measure experience is an asset

📌 Harold Specialist - Rideau Centre (Ottawa)
🏢 brobstongroup.com - Jobboard
📍 Ottawa