Position Overview We are seeking a motivated and inspiring Assistant Store Manager to support the Store Manager in managing the store operations, staff, and customer experience to achieve sales goals and maintain a high level of customer satisfaction. Decisions related to managing store operations, staff, and customer service are within the scope of the Assistant Store Manager's core mandate. We are continuing our expansion on the North American market, and you will play a crucial role in curating exceptional customer experiences and contributing to the energy in the store. Join us as we open our brand recent store at the Toronto Premium Outlets.
Your Role Customer Service – promote, monitor, and follow up with the team on quality service through training and by acting as a positive role model when on the shop floor
Supervise and lead store staff, including scheduling, training, development and coaching
Ensure the store is operating efficiently and meeting sales goals
Manage inventory levels, including ordering and receiving merchandise, and conducting regular stock checks
Resolve customer complaints and issues in a professional and timely manner
Maintain store cleanliness and organization, including managing visual merchandising displays
What We're Looking For Maintains a high level of customer service,



ensuring that every customer has a positive experience at the store
Has a strong understanding of the store's inventory and is able to manage it effectively, ensuring that the store has the right products in stock at the right time
Has a good understanding of the store's financial performance and is able to identify opportunities to improve profitability
Is able to communicate effectively with the Store Manager, store staff, and customers, building positive relationships and promoting collaboration
Has a good understanding of the company's policies and procedures and ensures that the store operates in compliance with those policies and procedures
Has the ability to coach and develop retail leads and sales assistants
What We Offer Salary Range $52,000 – $62,000 per annum. Pay is determined by factors such as job‑related skills, relevant experience, education and/or training
3 weeks paid vacation, plus 3 paid floating days
Opportunity for growth and advancement within the company
A supportive and collaborative team environment
Ongoing training and development opportunities
Competitive hourly wage commensurate with experience
Flexible scheduling options
Clothing allowance and employee discount on all Amer Sports brands

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📌 Assistant Store Manager - Toronto Premium Outlets (Ontario)
🏢 Peak Performance
📍 Ontario