Parkwood Place, by Optima Living, 3051 Shelbourne St, Victoria, British Columbia, Canada

Job Description
Position Summary
Reporting to either the Housekeeping Manager, Hospitality Manager or Support Services Manager, the Night Housekeeper is responsible for maintaining a clean, secure, and welcoming environment for residents, team members, and visitors by upholding high standards of cleanliness. The Housekeeper Night acts as the main contact for monitoring the building overnight.

All duties and responsibilities are carried out in alignment with Optima Living’s mission, vision, and values, promoting person‑centered care by respecting the uniqueness, dignity, and self‑determination of residents to promote maximum personal and functional independence. These duties are performed within the framework of established organizational policies and procedures, industry best practices, while adhering to applicable regulations and standards.

Responsibilities

Performs routine cleaning tasks which involves sweeping, mopping, vacuuming, dusting, and polishing surfaces throughout the premises.

Cleans and sanitizes bathroom toilets, sinks, showers, and floors.

Ensures common spaces are tidy and well‑maintained.

Ensures garbage receptacles are emptied and cleaned routinely.

Safely handles cleaning agents and equipment in accordance with established procedures

Ensures work records are accurate and current

Replenishes disposable supplies in common areas as needed.

Responds promptly to special requests and cleaning emergencies.

Reports maintenance concerns or damages promptly to the appropriate supervisor.

Ensures a safe and sanitary environment for team members and residents through adherence to organizational standards and protocols

Serves as the primary contact for residents, team members and emergency services in security related matters

Promptly reports unsafe conditions, incidents, or concerns to supervisor, General Manager or Health & Safety Committee.





Identifies maintenance issues and reports them following established maintenance procedures.

Responds promptly during emergency codes in alignment with organizational standards and protocols.

Contributes to quality improvement initiatives by sharing ideas and providing feedback.

Demonstrates knowledge of and compliance with Occupational Health and Safety regulations.

Ensures adherence to infection control policies and procedures through regular audits, observations, and investigations.

Maintains strict confidentiality of resident medical and personal information in accordance with privacy legislation.

Completes orientation upon hire and annual mandatory education as assigned.

Supports other team members through their orientation process.

Respects and upholds the Resident Bill of Rights and the Assisted Living Rights of Residents.

Participates in team meetings and stays informed on relevant internal communications.

Performs other duties as required to support operational needs.

Qualifications & Experience

Experience in a laundry or housekeeping role is an asset.

Experience in a residential care or mental health environment is an asset.

Knowledge of cleaning techniques, equipment, and materials is required.

CPR and First Aid certification is an asset.

Ability to communicate professionally and maintain respectful relationships with residents, team members, volunteers and visitors.

Strong interpersonal and communication skills, both oral and written.

Demonstrates the ability to effectively organize, prioritize and problem solve.

Ability to work independently and in cooperation with others.

Ability to manage and resolve difficult and challenging situations effectively and respectfully.

Physical and mental ability to carry out the duties of the position including adherence to provincial health legislation.

Ability to safely operate equipment according to established protocols.

Flexibility to work a variety of shifts.

Conditions of employment

Clear Police Information Check

Successful completion of all mandatory Provincial Health Requirements

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📌 Night Housekeeper (Casual) (British Columbia)
🏢 Optimaliving
📍 British Columbia