Sandman – Canada – Langley, 8855 – 202nd Street, Langley, British Columbia, Canada

Job Description
We are looking for a Hotel Night Auditor to conduct nightly audits, balance and consolidate departmental ledger accounts, and prepare hotel operating reports while working the night shift on the front desk.

Responsibilities

Maintain an inventory of vacancies, reservations and room assignments.

Register arriving guests and assign rooms.

Answer enquiries about hotel services, provide information, and respond to guest complaints via letter, telephone, and in person.

Compile and check daily record sheets, guest accounts, receipts, and vouchers using computerized or manual systems.

Present statements of charges to departing guests and receive payment.

Post all daily room and outstanding charges.

Take over from the evening cashier, checking and accepting float and takings.

Accept revenue and floats from restaurant cashiers, ensuring secure lock‑down.

Accept and lock away keys from various departments.

Prepare credit card/charge card summaries and post to the DAB’s account.

Maintain a high standard of personal hygiene and appearance.

Job Requirements

Fluent in English and French (preferred).

High School Diploma, G.E.D., or equivalent.

Completion of a two‑year apprenticeship program or a college program in front‑desk operations or hotel management (preferred).

Experience in all aspects of customer service and people management.

Strong working knowledge of hospitality industry principles, methods, practices, and techniques.

Strong working knowledge of accounting practices and principles.

Ability to analyze and interpret the needs of clients and offer appropriate options, solutions, and resolutions.

Exceptional conflict resolution, negotiation, and objection‑handling skills.

Ability to respond quickly in a dynamic, changing environment.

Ability to build and maintain lasting relationships with corporate departments, key business partners,



and customers.

Knowledge of cost analysis, fiscal management, and budgeting techniques.

Effective verbal and written communication skills.

Applicable Skills

Excellent customer relations.

Time‑management skills.

Adaptability to change and capacity to handle multiple priorities under pressure.

Eager and focused to exceed guest expectations.

Benefits

Rewards & recognition.

Discounted hotel stays for team members and family/friends.

25% discount at our restaurants for up to six people.

Discounted passes/lift tickets at Grouse Mountain and Revelstoke Mountain Resort.

Ongoing employee events, incentives, and recognition.

Career advancement opportunities from within.

Dedicated training program.

Employee Assistance Program (free mental‑health support, legal & financial counselling).

Referrals for family or friends with earning opportunities.

Group life insurance, extended health, dental, and vision care.

Complimentary stays.

RRSP matching.

Milestone rewards.

Tuition credit program.

Equal Chance Employer
Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Sandman Hotel Group takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. Requests for accommodation can be made at any stage of the recruitment process; applicants are encouraged to disclose their needs/requirements.

You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in career opportunities with Sandman Hotel Group; only those applicants we wish to interview will receive a reply to their application.

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📌 Night Auditor (British Columbia)
🏢 Sandman Hotel Group
📍 British Columbia