About Us
Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal prospect employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who We Are
Are you ready to join an award‑winning, purpose‑driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion! At CCG, we are committed to delivering an exceptional Associate experience.

We Offer

Work‑life harmony with access to an award‑winning holistic wellness program

Continuous learning through our robust corporate curriculum and education reimbursement program

Incredible rewards, travel incentives, and product and service discounts

Pay‑for‑performance and best‑in‑class recognition programs

Competitive benefits that include a defined contribution plan, personal spending account, and so much more

Join our growing team where everyone belongs!

Position Details
What You Will Do

Ongoing processing and assessing new claims, detailed and thorough investigation, needs analysis, entitlement to benefits, facilitation of coverage and delivery of superior customer service

Effectively guide and assist the insured through the claim process, in order to achieve service excellence and successful file resolution





Ensure immediate and effective responses are provided through written/telephone communication to the following: lawyers, clients, doctors, rehabilitation facilities and service providers

Responsible for benefit payments (as per legislation)

Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.

Who You Are

Post‑secondary education or equivalent experience

CIP or working towards designation

Minimum of 2 years experience handling casualty claims required

Strong organizational; decision making and problem solving skillset

Ability to understand insurance contracts in various jurisdictions

Knowledge of principles and practices of claims settlement, policy wording, fraud investigations and coverage issues

Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

Please note that we may use AI tools to help us through the recruitment process.

Our Commitment
We are an equal opportunity employer and are committed to provide employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disability throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

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📌 Claims Adjuster Accident Benefits (Ontario)
🏢 Echelon Insurance
📍 Ontario