In‑office position with aNd Logistix Inc. (an MCI company) with flexibility for onsite work at various venues

Requires weekend, early morning, and late‑night work

Some travel across Canada and the US is also required

Positive working knowledge of Excel and PowerPoint is mandatory

French speaking is an asset

Position Overview
As a Registration Services Associate, you’ll assist the Senior Manager, Conference & Registration Services, and our registration talent. You'll collaborate with cross‑functional teams to support timely website launches, prompt responses to shared inbox inquiries, and meticulous proofreading of all published content. Your ability to juggle multiple tasks, anticipate challenges, and execute flawlessly will be critical.

Roles and Responsibilities
Registration

Manage the end‑to‑end registration process for conferences, including:

Support efficient operations and timely website launches

Setting up and maintaining registration systems

Processing registrations

Responding to attendee inquiries via shared inboxes or by phone promptly and professionally

Managing and following up payments

Updating registration manuals and preparing briefing documents

Helping manage the go‑live schedule for websites

Performing data entry tasks accurately and efficiently

Printing and coordinating name badges and other onsite items

Coordinating with marketing teams to promote events, design conference materials, and manage attendee communications

Attending meetings,



preparing agenda and taking minutes

Staying informed about industry trends related to registration

On‑Site Execution

Assist with on‑site registration management, help handle any issues that arise, and support a seamless experience for attendees

Help with the setup and breakdown of the registration area to meet specific event requirements

Post‑Event Analysis

Assist in preparing post‑event reports to measure success and identify areas for improvement

Standards in Preparing and Coordinating

Go Live Schedule

Registration Website and Reports

Meeting Minutes

Post Event Reporting

Qualifications

Bachelor’s degree in hospitality management, event planning, business administration or a related field

1‑2 years of experience in the events industry, registration, data‑management, or a related field

Must have proven experience and proficiency in Microsoft Office Suite, with a strong emphasis on Excel, as well as registration management software

Excellent organizational and multitasking skills

Strong attention to detail and proofreading abilities

Exceptional communication and interpersonal skills

Ability to work independently and as part of a team

Flexibility to work evenings and weekends as needed

French speaking is an asset

Salary ranging $45,000 - $50,000 annually

Health and dental benefits

HSA & LSA

Birthday day off

Friendly and collaborative work environment

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📌 Registration Services Associate (Ontario)
🏢 MCI Group
📍 Ontario