Join Oaken as a Customer Experience Specialist, focusing on delivering exceptional service and driving sales. This full time role allows for hybrid flexibility and community engagement.
As an Oaken Service and Sales Specialist, you will lead customer interactions by addressing inquiries and identifying sales potentials. This position calls for outstanding communication skills and a commitment to customer service excellence. You'll attend community events to build relationships and foster trust.
Key Responsibilities:
• Respond to customer inquiries ensuring satisfaction
• Proactively identify sales opportunities with clients
• Develop rapport with customers to enhance loyalty
• Solicit customer feedback and implement improvements
• Follow compliance protocols in all client dealings
Requirements:
• Post-secondary degree or diploma preferred
• Minimum of 3 years’ experience in customer service
• Strong investment product knowledge
• Excellent organizational and time-management skills
• Effective team leadership abilities
Support Oaken’s mission of outstanding customer service while growing your career in a rewarding environment.
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