Overview We’re looking for a Field Service Technician to join our team!
Open and Honest. Customer-centric. Innovative. Passionate. Inclusive & Collaborative. Accountable.
As a Field Service Technician, you maintain and repair Multi-Functional Products and resolve customer scanning/printing issues while maintaining effective relationships with customers and the Sales Department.
Responsibilities Maintain and repair MFPs and resolve customer printing issues
Perform on-site service of MFPs
Maintain effective relationships with customers and sales
Maintain parts and call management as well as accurate records to achieve KPI targets
Responsible to learn current technologies
5% - Lead referrals and product promotion to existing customers
95% - break-fix and customer support
Understands territory parts budget and inventory control
Must follow the policies and procedures set forth by KMBS
Perform other relevant duties as assigned by management
Qualifications 0-2 years technical/repair of electronics or software equipment
Knowledge of basic Microsoft OS printing and common network concepts
Basic awareness of common solutions
Low to mid end office systems certifications
Basic Color theory
Good verbal and written communication
Operates independently, requires assistance from time to time
Must be positive, outgoing, self-motivated and committed to building and maintaining strong customer relations
Travelling within Canada and the US is a requirement
Candidate must provide & maintain valid travel documents at own expense
Own vehicle and possess valid insurance with appropriate coverage and a valid drivers’ license in good standing
Standby and afterhours work may be required
Training may require afterhours travel and stay overs including weekends
Perform other relevant duties as assigned by management




Required to achieve Associate Level Certification
Travel within assigned territory, some out of territory work
High School or equivalent
CompTIA A+ Certification CompTIA Net+ Certification CompTIA CDIA+ Certification, Microsoft MCP or MCITP Certification (or equivalent experience)
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About Konica Minolta Canada Konica Minolta’s journey started 150 years ago. We innovate for the good of society and the world. Konica Minolta Business Solutions (Canada) Ltd. reshapes and revolutionizes the workplace to achieve true connectivity through the Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions.
The company has been recognized for its products and services by various industry awards and rankings. Sustainability remains a key driver for the company. For more information, please visit Konica Minolta online and follow its accounts on LinkedIn, YouTube, Facebook, Twitter, and Instagram.
Au sujet de Konica Minolta Canada
Konica Minolta a entamé son parcours il y a 150 ans, avec la volonté de voir et de faire les choses autrement. Solutions d’affaires Konica Minolta (Canada) Ltée transforme et révolutionne les bureaux pour créer une véritable connectivité grâce aux solutions pour un milieu de travail connecté et futé.
La durabilité reste un moteur important de l’entreprise et Konica Minolta figure parmi les sociétés les plus durables au monde. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l’entreprise sur LinkedIn, YouTube, Facebook, Twitter et Instagram.
EOE Statement
Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer. Solutions d’affaires Konica Minolta (Canada) Ltée. est un employeur d'opportunité égale.

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📌 (sr) Field Service Technician (GTA)
🏢 Konica Minolta Business Solutions U.S.A.
📍 Ontario